01Who this policy applies to
“Global Core Hub · China Desk”, “we”, “us” and “our” refer to the operator of this website and its founder-led China representation service. For a paid engagement, the contracting party and its contact details will be identified in the applicable written agreement or invoice.
Questions about this policy can be sent to hello@globalcorehub.com.
02Information we may collect
We collect information you choose to send when you contact us, and limited technical information produced when the website is accessed.
- Contact and business information, such as name, role, company, email address, time zone and the location or business context you provide.
- The contents of messages, requested scope, attachments and other material you choose to share.
- Basic hosting and security logs, such as IP address, browser or device information, pages requested and access time, where recorded by the hosting provider.
- The language URL you choose, such as /es/ or /ja/, which is part of the page address. The site does not operate user accounts, payment processing, advertising cookies, analytics cookies or browser storage for language selection.
03How information is used
We use personal information only as reasonably needed to respond to an enquiry, assess or deliver a requested service, communicate about a potential or active engagement, maintain necessary records, protect the website and comply with applicable obligations. We do not sell personal information or use it for unrelated advertising.
04Sharing and international transfers
Information may be handled by service providers that support email, website hosting, security, professional advice or project delivery, but only where reasonably necessary and subject to appropriate confidentiality or contractual safeguards. These providers, clients or specialists may be located in different countries. Where a project requires sharing information with a supplier, partner or specialist, we will do so only as needed for the agreed work or with your direction.
05Retention and security
We retain enquiry records only for as long as reasonably necessary for follow-up, record keeping, legal obligations or dispute management. As a working default, unsuccessful business enquiries are reviewed for deletion within 24 months; signed-engagement records may be retained longer where the agreement or law requires it.
Reasonable organisational and technical safeguards are used, but no internet transmission or storage system can be guaranteed completely secure. Please do not send trade secrets, identification documents or other highly sensitive material by email unless the appropriate protections have been agreed.
06Your choices and rights
Subject to applicable law, you may ask to access, correct, delete or limit use of personal information we hold about you, or withdraw consent where processing relies on consent. To make a request, email hello@globalcorehub.com with enough information for us to verify and respond to the request.
07Changes to this policy
We may update this policy when the website, service model or applicable requirements change. The current version and its update date will be published on this page.